Hierarchical bureaucracies are fast becoming obsolete for the simple reason that we suddenly find ourselves in a completely new world with a completely different set of rules.
The term “strategic planning” conjures up images of suits in conference rooms diagramming the path to world domination on whiteboards. All too often, strategic planning is an activity reserved for the organizational elite—executives aided by consultants. The top dogs think up all the big ideas—and...
The so-called shift to knowledge work was actually a shift from prefigured to configured working activities. It brought with it a shift in the locus of control over the worker's activities - fro