15 Tweets on Increasing Trust

FreshMIX

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15 Tweets on Increasing Trust

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15 Tweets on Increasing Trust

Clearly, you've given this trust thing some thought.

We're off to a good start with these 15 tweets. I'm seeing at least four qualities that run as themes throughout this list:

 

  • Transparency
  • Responsiveness
  • Consistency
  • Courtesy

 

One idea that hasn't been put forward yet is something that Whole Foods CEO John Mackey talks about, something that his organization is famous for: trusting employees. Whole Foods' experience suggests that trusting employees to manage their part of the business and to make decisions tends to create a mutually trustworthy relationship between employees and managers. (For more on this, read Mackey's post, "Creating the High-Trust Organization.")

We'll be collecting tweets on "Increasing Trust" through the week, so it's not too late to add your voice to the conversation. Tweet your ideas to @hackmanagement. Next week, we'll choose a winner who will receive a $100 Amazon gift certificate -- and further discussion on the MIX.

@boydpelley: Respond as soon as possible. Listen carefully to learn the need or perspective. Always say, "thank you." Be consistent.

@TrustEnabler: 1. Celebrate vulnerability; 2. Admire authenticity; 3. Insist on integrity (honor yr word); 4. Champion EVERY stand

@42projects: Trust should be treated like freedom & air-don't try to measure it-you'll know when it's gone, care for it while you have it

@gianvittorio: Build a program that is based on being predictable, reliable and truthful

@titudeadjust: Trust: Be consistent & honest. Always admit when u don't know or can't say. Give benefit of doubt to get it. Value results.

@alanpage: As a managers or leader, don't have secrets or surprises. Only exception is surprising your team with good news or rewards.

@alanpage: You don't have to (and shouldn't) involve everyone in decisions. But build trust by sharing why and how you make decisions.

@DrJanice: Trust can't be restored by games or force, only by healing. To increase trust, first acknowledge the legitimacy of mistrust.

@DanOestreich: Increase workplace trust by using this tool: Free Team Trust Survey http://bit.ly/cdfObq

@DanOestreich: Increase trust by driving fear out of the workplace and becoming a courageous messenger: http://bit.ly/c2tesg

@mumblr: Openly share people metrics like pay/benefits expenses, training hours, avg time for promotion etc. by job levels.

@mbuyens: The first step in building trust is acting and behaving as a regular employee; removing all visible signs of your position

@PaulHerr: To earn trust in a hurry, be a "first responder" if an employee has a crisis. Your employees will walk through fire for you!

@sniukas: Speak, communicate and have real dialogue. As simple as that...and yet so hard to do...

@davidzinger: Don't bust trust with ill will rather develop will and skills to engage others with mutuality, integrity, and respect.

Comments

Marwa Farouq

Have positive assumptions about people, allow them to self regulate and give open feedback

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