José may be a typical Latin name, but in this story of a Mexican doing business in Brazil is not a very common one. For one thing he chose to strive in an Emergent Economy.
With me being an active participant within the MIX community, I am being humbled and honored to see that the theme behind the current MIX challenge (i.e.
The organization as we know it is changing rapidly. Right now, traditional hierarchical organizations are becoming more social, open, transparent, inclusive, diverse... the list can go on!
How do you get customers to send bouquets to staff for great service (literally) yet cut costs at the same time? By discarding (almost) everything you think you know about management and doing the opposite. Here are seven counterintuitive business truths, distilled from nine uplifting (how often...
The TELUS Leadership Philosophy (TLP) supports the evolution of TELUS (a national telecommunications company in Canada) into a customer focused, highly collaborative, connected and engaged e
As I've browsed the MIX over the past months, I've noticed a few regular contributors whose hacks , stories , and barriers always blow me away. Over the coming months, I hope to highlight some of these people and their ideas here in my role as a Moonshot Guide. Today, I'd like to point you to Aaron...
It takes some time to realize what type of manager I wanted to be. This story is how I came to realize this fact. Also, how I realized a corporate suite was not for me.