It's time to reinvent management. You can help.
"My Customer" is the platform Best Buy created to unleash and amplify the powerful voice of its 100,000+ frontline employees to share what they heard or learned from daily interactions with
Story by Steve Wallin on July 14, 2011
Few companies organize to walk multiple paths to re-invent themselves.Note: if you have a strange feeling of "Been there", or "Read that" no need to flip, and get out the lap.
Story by Frederic J.Leconte on January 4, 2013
Co-Authored By César Awad