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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Authority in most group scenarios is taken, not necessarily granted, so I decided to change up the rules a bit. And I mean rules in the literal sense.
Hack by Rod Johnson on May 26, 2013
Corporate Intrapreneurship Programs will keep good people within the company and empower new business models.
Hack by Erik Wirsing on April 3, 2018
Using traditional HR practices to achieve outstanding business success is like using gasoline to fight a fire.
Hack by Kim Bechtel on August 31, 2011
How many of you have seen this sarcastic picture of a manager keyboard with a single key on it? The now famous "FYI" key...
Hack by Olivier Lavergne on December 1, 2010
How many times have you been asked if you’re crazy?Insanity has been defined by many great scholars, including the great theoretical physicist Albert Einstein, as doing the same thing over, and over a
Hack by Tara Waite on December 4, 2011
I in a recent meeting with about 15 local small business CEOs I was struck by a discussion about one firm’s growth struggles.
Story by Jack McGuinness on February 2, 2011
The organisational utopia consisting of an entirely inspired workforce completely engaged with management, their colleagues, their roles and their organisation and employees empowered to utilise their
Hack by Patrick Maher on December 14, 2011
There’s plenty of material on the Internet about what fear is, but for the purposes of this Hack, let’s call it the ‘barrier to change.’ After reading a lot of great articles and books the message is
Hack by Pumuka Reid on December 5, 2011
Give every employee some money to spend on realizing ideas to improve the business. Allow for  "pooling" of the money between employees.
Story by Joerg Schwartze on June 29, 2010
Dear anti-bureaucrats.I've come across a human tech, so to speak, that is straight forward and may enable you to obtain a turbo boost on your skills.
Hack by Michael Scheelhardt on April 16, 2011

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