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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

120 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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The "Gambling Joint" is a simple, bare-bones organizational pattern that I believe can produce a living and fun organization.
Hack by Fabio Cecin on March 29, 2012
Bring at work your best values that characterize your relations with your children, your parents or with your best friends to build an open and creative climate, make your customers happy and create a
Hack by Luca Vignali on March 20, 2012
Life is inherently a very dynamic process and, therefore, a constant balancing both at the individual and group level.
Hack by Charles Ehin on March 9, 2012
Bilateral and multilateral donors and NGOs re-write the rules of the International Development Cooperation System to unleash the real potential of markets and the private sector to end poverty at a la
Hack by Lucho Osorio-Cortes on March 2, 2012
Forget Taylor's scientific principles, reinvent new, simple, easy to understand principles that fit to the new era we're entering.
Hack by Louis Dietvorst on December 20, 2011
A  common sense response to making the working environment fit for humans.
Hack by Jeannette Chapman on December 15, 2011
Outside the world of academics popular culture splendidly captured the corporate imperative with the clarion call of “Show me the money!”   That demand is more incessant today with an ever i
Hack by János Pál NÉMETH on December 15, 2011
The organisational utopia consisting of an entirely inspired workforce completely engaged with management, their colleagues, their roles and their organisation and employees empowered to utilise their
Hack by Patrick Maher on December 14, 2011
Organisations are open systems in that they affect and are affected by the environment beyond their boundaries’.  Jon Kotter (1996) defined management as a set of processes that can keep a compli
Hack by Koli Sewabu on December 14, 2011

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