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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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A well-known consulting firm in urban and rural planning was losing momentum as many of its consultants were approaching retirement. Based on a tailored customer survey, ValueMetrix provided the
Story by Anders Magnusson on October 6, 2010
To bring about a person’s full capacity is true motivation.  In order to accomplish such a goal an incentive program in which personalized incentives are executed for each employee will result in
Hack by Devin Stewart on March 15, 2011
A decade back as a "Change Agent " I supported a project in preparing the employees to implement ERP/SAP. I wish to share the implementation model(the how aspect) and seek comments
Story by Ramesh Dasary on December 2, 2011
Leading without "Title" empowers ordinary employees and lower-level specialists the opportunity to really contribute and build an organization.
Story by Francis Jeyaraj on April 15, 2013
HCL Technologies overhauled its annual business planning process, turning it into an opportunity for a) grooming future leaders, b) pushing the envelope of organizational transparency, and c) leveragi
Story by Shubhi Mittal on October 30, 2013
As part of our efficiency series, ieaccounts will like to introduce our paperless accounting initiative. Companies and sole trader’s biggest nightmare every year is usually the year end.
Hack by Emeka Ikwukeme on September 11, 2015
 I have had much success helping managers who need to get their teams to accept a new change.  It doesn't just happen.
Story by Terry D. Everson on January 6, 2011
To varying degrees, everyone has self-centered ambitions: to become rich and famous, to win the race, to have some power over others. Such forces can drive people to work hard and produce results.
Hack by Tsukasa Makino on July 17, 2011
Empower to Improve seeks to mitigate large hospital bills for uninsured and underinsured patients with chronic conditions that could be easily managed with better preventive care practices.
Hack by Trey Morris on March 3, 2014

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