2011 marks the 100th anniversary of the publication of Frederick Winslow Taylor’s Principles of Scientific Management. Taylor was a mechanical engineer who, according to Peter Drucker, “was the first man in recorded history who deemed work deserving of systematic observation and study.” Taylor...
In the 21st Century, leaders must be innovative. Leaders must be smart. Leaders must be able to multi-task several projects with a seemingly boundless creativity.
This hack was inspired by the great book by Jonathan Zittrain "The future of the Internet" but is not limited to Internet businesses. Zittrain describe the PC and the Internet as "generativ
One of the things that attracted me to Red Hat in the first place was that it was a company with a strong sense of purpose. Red Hat was a company full of believers, people who felt that the open source development model was simply a better way. During my first few months as CEO, I traveled to Red...
Creativity is less an art than a discipline--and surprisingly practical and accessible If you think creativity is the province of a privileged few--the proverbial black turtleneck and pony tail crowd--think again. Our work with hundreds of teams, from CEOs to customer service reps, has convinced us...
In Parts 1-3, I recounted the Pull Replenishment saga of how a small team started a bottom-up movement that generated millions of dollars in profit, improved shipping performance to the customer, and
