Traditional learning need analysis has focused on target audience needs as articulated by the target audience itself, senior managers in the organization, the employee satisfaction survey etc. These needs,more often than not, are felt inside the organization. Customers,Partners, Competition, Consultants,Academics rarely are part of learning need analysis done by organizations. Including these stakeholders to understand Learning need for an Organization can be a very powerful mechanism to drive innovation in an organization/industry.
A tool(similar to 360 tools that organizations have) designed to elicit inputs from various stakeholders can help manage the volume of data that can get generated in this process and this analysis should become a key part of strategic discussions and planning at seniormost levels in the organization.