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Humanocracy

Stories, Hacks, & Barriers

Groundbreaking ideas and practices from Arnab Sinha
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Measuring Customer Gratefulness: Is Your Customer Grateful to You?

It has become very important to have satisfied customers in these times of intense competition.
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Hack by Arnab Sinha on October 22, 2014
customer
Customer Loyalty
loyalty
Customer Gratefulness Index
Gratefulness
Customer Satisfaction
satisfaction
customer engagement
value creation
Accountable share holder value
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Innovation Cannot be Forced, Innovation Happens!

Innovation is the process of brining the new into the world. And the new cannot come from the mind, i.e through thinking. If you carefully understand the mind, it consists of only knowledge.
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Hack by Arnab Sinha on November 25, 2012
Innovation
creativity
mind
goal
failure
success
action
entrepreneurship
new product development
Repetitive work