It's time to reinvent management. You can help.
Let's talk less about profit and more about value. Customer value. Let's talk about how we (as innovators) help customers create value.
Hack by Richard Ferrers on December 9, 2012
 Engaging with customers begins as soon a a new product is discussed and sometimes years before a customer will use it.
Story by Richard Ferrers on December 11, 2012