I can summarize your slow growth easily. There are two types of people you and HR would never hire. You adore Steve Jobs and Einstein. Yet, let’s be honest shall we. You use Apple products.
When you go to a hospital, who cares for you? As a patient, you will see physicians, nurses, and maybe a few medical assistants or lab techs. There is a lot more going on beind the scenes, though.
The Chief Executive Officer of my Company said, “Our customer must be in the center of everything we do.” I am not sure the company’s first line managers are acting on this statement.
Most change programs fail, but the odds of success can be greatly improved by taking into account these counterintuitive insights about how employees interpret their environment and choose to act. In 1996, John Kotter published Leading Change . Considered by many to be the seminal work in the field...
A boldly original, radical retake on the practice and theory of management from the “both…and” view of “ecologics”, that embraces and contains the “either/or” logic of economics.
Good questions generate thought, focus, and action from the listener. They also convey respect. Is it any wonder that 95% of leaders prefer to be asked questions rather than told what to do?
Training programs generate greater value for organizations when the curricula reflect key business performance metrics. Testing real-world outcomes is crucial. All organizations train their people, and most spend significant sums doing so. Yet they generally don’t have any idea whether they’re...
In business, if you are managing people in any way, shape or form - you are clearly expected to be a leader of your team/tribe, but leadership is rarely, if ever, included in your job t
