How do you get customers to send bouquets to staff for great service (literally) yet cut costs at the same time? By discarding (almost) everything you think you know about management and doing the opposite. Here are seven counterintuitive business truths, distilled from nine uplifting (how often...
My name is Edgar Romero, I am from Caracas in Venezuela, but I graduated last year from college in New York City, and I would like to share a story about my last two years in school.
When it comes to making an impact and accelerating change, it turns out that the how is as important as the what . That goes for both how you design a disruptive initiative--and how you tell your story. To guide M-Prize participants and would-be management innovators alike, here are a set of high-level principles (and some low-to-the-ground tips) that just might increase your chances of success when it comes to making an impact and impressing the judges and your peers in the M-Prize.
The FreeSpeak system is a simple but powerful method to force the organization to self-improve and become more competitive while eliminating reliance on management.
In 1973, Peter Drucker stated in his book Management: Tasks, Responsibilities, Practices , "Management is not culture-free, that is, part of the world of nature. It is a social function. It is, therefore, both socially accountable and culturally embedded." Tom Peters some thirteen years later in an...
