To increase employee satisfaction, build trust and retain talent during a post-product cycle reorganization (reorg), the Microsoft Lync Test team offered its employees the freedom to choose what they
Fifty years ago , America had General Motors and Alfred P. Sloan. One CEO—one decision-maker. “If you do it right 51 percent of the time you, will end up a hero.” Today , America has Zappos and Tony Hsieh. One CEO—millions of decision makers. “Customer service shouldn’t be just a department, it...
From a five year study of HR practice in talent management and succession planning, one conclusion is clear -- most of the charts, competency frameworks, nine box grids and other paraphernalia (for wh
It troubles me that it will only take a few hundred words to share the profound reality that leadership is inextricably tied to individual character. Such an important subject should take volume
José may be a typical Latin name, but in this story of a Mexican doing business in Brazil is not a very common one. For one thing he chose to strive in an Emergent Economy.
With me being an active participant within the MIX community, I am being humbled and honored to see that the theme behind the current MIX challenge (i.e.