Everybody hates it, but so much of life is ruled by it: bureaucracy. It's time to bust up the ideology of control that has infiltrated every aspect of organizational life.
To transform organizations so that they are fit for human beings--more inspiring and engaging and yet just as disciplined and even more productive--we need to understand why promising ideas for improving management developed in the 20th Century--such as teams, empowerment, delayering or innovation--failed to become a permanent part of the standard management repertoire.
Back in September I was lucky enough to participate in IBM's centennial THINK forum in New York City . The lineup included a staggering array of CEOs of the biggest, oldest, and most influential companies in the world, several heads of state (on loan from the General Assembly sessions at the UN across town), and a handful of boldface journalists and thought leaders. For all of the power on display in that room, the real topic of the moment was insurrection.
Some fifteen years ago, in the early days of starting up Fast Company magazine, co-founder Alan Webber, shared one of his rules of thumb with me: "a good question beats a good answer." That pithy wisdom sunk in and took hold immediately. In the course of hundreds of reporting journeys and thousands...
We are delighted to announce the winners of the Beyond Bureaucracy Challenge (the second leg of the HBR/McKinsey M-Prize for Management Innovation) today.
