Its a well know fact thaty positivity and negativity are powerful feedback processes in human behavior. A powerful indicator of what is possible for an organization is the positivity/negativity ratio of feedback; that is, how many instances of positive vs. negative feedback we can observe in a human interaction process, such as a team meeting or in a couple's conversation.
In organizations where this ratio is greater than 5:1, there's greater engagement and productivity. Why can't we start keeping individual scores and make that a KPI?
Who doesn't want to be on a team that exudes positivity?