We had two simple tasks for our first Hackathon Pilot sprint: list five communities of passion that you think are successful and why, and list five communities of passion to which you personally belong. Through these examples, we can all deepen our understanding of what a "community of passion" is, how they come into being, what makes them work (or not work), and ultimately how we can leverage them as we progress toward the ultimate goal of reinventing management. I spent several hours reading through all the responses and trying to find common elements and learning points. Here is what I found.
Elements of Comparison
As I read through the 60+ posts, several elements of comparison jumped out at me:
Types of Communities
After I listed about 60 unique examples in a spreadsheet, I began to see some patterns. The types of communities people listed varied widely, but the most popular types were:
There were also a lot of examples that I would categorize as social media (many people mentioned Facebook, Twitter, etc), and many listed places of work (Zappos, IDEO). Some other types of groups got smaller mentions (political groups, alumni associations, music organizations, hobby groups).
Community Purpose or Goal
Looking at the purpose or goal of example communities surfaced a few themes for me:
Traits of Community Members
When looking at communities of passion we consider to be successful, what are the common traits of the people who join these communities? Most examples featured "passion" as a core trait of community members. Other traits included:
If a community of passion is going to thrive, these are each traits that members must have to some degree. A few traits that came up less frequently include:
Why Do People Join Communities?
Perhaps the most interesting question for me to attempt to answer was “why exactly do people join communities?” When committing time or energy to a project of any kind, most of us consider (if even subconsciously) the “what's in it for me?" factor. The benefits to members of the communities we cited in Sprint 1 included several common themes:
For most examples, people listed multiple benefits associated with each community. Contributing knowledge or "giving back" was often combined with learning. In the many open source projects people listed, members receive the benefit of using the software that is developed in addition to receiving recognition and the feeling of satisfaction in helping others through their own contributions.
In communities centered around knowledge sharing, such as TED, participants receive the benefit of learning, but also of sharing ideas and networking with people interested in similar ideas. The most common benefit I found was having fun, but having fun was most often combined with other things. For example, several people listed communities associated with Zappos (employees, customers, and people interested in the ideas of the CEO). All of these examples cite having fun as a main benefit, but they all have other central benefits as well (a paycheck, consumer value, learning).
Looking at how this group reflected on their own community activities was particularly interesting. Sharing knowledge, driving change, solving problems, and connecting with people who share similar values or a common history were popular themes. Through the process of listing examples they personally belong to, you could begin to see many participants asking deeper questions: What is the definition of community? What constitutes “membership” in a community? I suspect we'll see answers to these questions in coming sprints.
Reading through all of these responses and looking for patterns was a very engaging exercise. I'm afraid that any attempt to do so will inevitably miss a lot of points. And, of course, there are many ways to approach trying to "synthesize" all the great thoughts and ideas that the pilot participants have shared - this is just one of them. I'm very much looking forward to continuing to learn from this insightful group.