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steven slater jet blue management innovation

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If you need more evidence of the simmering discontent that many employees have for their jobs, you need look no further than the online cheers of support for Steven Slater, the JetBlue flight attendant who couldn't take it anymore, cussed out a planeload of travelers, and slid out to infamy. Slater...
Blog by David Sims on August 10, 2010