How does a Dell engineer’s job change when they get to talk to customers? It opens up an information flow so they can co-create something better. You have to earn the right to sell to somebody. That’s why Dell is building relationships with customers and becoming trustied advisors through the Dell...
Leaders who have an understanding of neuroscience basics have a tool much like a navigational compass to guide their teams and individuals through common change related obstacles. Neuros
With me being an active participant within the MIX community, I am being humbled and honored to see that the theme behind the current MIX challenge (i.e.
Originally published on InnovationTraining.orgWhen you are given a business problem or you are looking for ways to develop and launch a new product or service and don’t know where to start, review the
The sole purpose of a business is to grow. This can take on many dimensions – profits, revenues, market share, brand or community influence just to name a few. The road to growth is very simple. Innovation is required to drive growth. You make something better or new (products, services, solutions...
Innovation, simply defined, is the process that takes new ideas and implements them in a way that creates value. It's not the same thing as invention, which is an event that occurs at a distinct point in time, often resulting in a single product. Innovation is the extension of invention, the act of bringing things that are invented to market, repeatedly.
If you were compiling a list of the world's most innovative companies, which businesses would top your list? No one would be surprised if you picked Google, Apple or Amazon, but what about Wal-Mart? (Huh?) Or PG&E (a utility, for crying out loud)? Surely there must be some mistake! Or how 'bout...
Leapfrog ideas happen in a state of extreme euphoria or utter distress. The first situation is explored by comparing innovation with sex. Valuable lessons can be learned.
A colleague who I worked with 4 years ago tried to use the company bar, an existing employee perk, to generate an internal market for new product ideas.