At the centre of innovation are people in all their forms; however, much of the references to people being at the heart of our organisations pay lip-service to what it truly means to realise a people-
The Chief Executive Officer of my Company said, “Our customer must be in the center of everything we do.” I am not sure the company’s first line managers are acting on this statement.
In an era of hyper change and hyper competition, where webbed networks level all points of control, and today's participants abhor centralization, work and life demand a new way, a more natural way.&n
