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Continuous Learning – A Different Kind of BI

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Continuous Learning – A Different Kind of BI

By Isaiah McPeak on September 21, 2012
Description 

Continuous Learning as a model looks at every part of your company, from end-to-end, upside down, inside out—and it does it all the time. The only way to accomplish this task is with software, which must therefore be intuitive if not fun. Here's a specific picture:

  • A company takes People's sentiments, perspectives, ideas, complaints, and so on, across every area of the business. This data is predictive of hard data from ERP systems, which tell you what DID happen last month. This data tells you what will happen NEXT month. Think traditional consultant discovery, minus the traditions and the consultants. Rapid and comprehensive.
  • This data is paired next to ERP data so you can learn even more. Are your systems or people right, in which area, more often? What do people know and don't know versus what you think they know and don't know?
  • Leaders hold themselves accountable by distributing results from this system to all stakeholders. All stakeholders can conceivably craft and distribute different angles that are measured, and social input is used to boil the best ideas to the top.
First Steps (extra credit) 

Start by asking the right questions, collecting the results, providing some meaningful analysis, and distributing upwards and downwards. There's nothing like being heard. And there's nothing like hearing what perspectives are reality for people on the ground.

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