To be successful and truly collaborative, knowledge-sharing systems require intuitive tools that connect people, reward participation, and align well with existing work and communication patterns.
While large segments of the American population have grown up in a connected world and are more comfortable with web and social networking technologies in their private lives, the companies they work
Dell VP James Franklin talks with Gary Hamel about the impact of social media on today's organizations and the expectations of a workforce that is growing up on the web.
A transparent societal environment where all societal roles have been updated and kept current without having to learn anything to get into the right mode with the right tools and the right framework.
One of the most interesting themes of MIX content in the year since we launched has been the role of technology in management innovation, especially social networks. Mavericks and MIXers alike have made made the argument that the effects of Web 2.0 technologies on the organization and the people in...
How does a Dell engineer’s job change when they get to talk to customers? It opens up an information flow so they can co-create something better. You have to earn the right to sell to somebody. That’s why Dell is building relationships with customers and becoming trustied advisors through the Dell...
