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The Continuous Service Improvement Process (CSIP): A method to structure internal improvement efforts and to develop the service culture in the same time

CSIP is an incremental service development process, which stimulates bottom-up improvement idea creation and self-directed implementation in a transparent and engaging way.

Story by Zoltan Csigas on April 1, 2014

Co-Authored By Tamas Komaromi

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The Continuous Service Improvement Process (CSIP): A method to structure internal improvement efforts and to develop the service culture in the same time

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