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MIX TV
16
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1867
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What if customer delight was our only measurement?
I propose that businesses should adopt an approach of publicly reporting on customer delight/satisfaction in the same way that financial performance is reported today.
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Hack by
Rudi Sellers
Rudi Sellers
on October 30, 2013
customer delight
customer
satisfaction
Measurement
top down
CEO
openness
engagement
measuring performance
Research and development
0
Comments
1673
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Widespread Organizational Innovation Through Emotional Transformation of Human Capital
Leaders must encourage employees to allocate time for emotions to emerge and become synthesized with thoughts and actions.
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Hack by
Naser Muja
Naser Muja
on November 27, 2012
emotional intelligence
human capital
Employee Satisfaction
communication
Social networks
Innovation
Intellectual Property
Research and development
Leadership
7
Comments
1665
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Innovation Bazaar - Income for Implementable Ideas
Implement a 'Commercial Innovation Bazaar' to create a market for innovation within the company
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Hack by
Chary Chigurala
Chary Chigurala
on October 2, 2010
Innovation
Market
bazaar
markets
product and business development
Research and development