LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud. Consumers increasingly expect on-demand information and con
The power of innovation in Titan, perhaps can be compared to the power of a punch delivered with a clenched fist, as opposed to the power, the punch can generate with an individual finger. We be
Sitting in her corner seat at the Noida, India office, Sheetal’s job entailed; ensuring successful ticket query responses for a premier national retail client based in North America.In any other s
*In order for organizations to thrive in the 21st century global economy, knowledge workers must be allowed the flexibility and discretionary authority to offload their non-core busy work to help prop
Morning Star creates a software system that serves as a commercial social network, where colleague commit to their Colleague Letter of Understanding (CLOU) to accomplish specific activities.
A real story of a curious public sector leader, a pugilist and a contrarian, who chose to do the right thing and design his system entirely around the needs of the customer - against the advice of Gov