Let’s change companies’ aspirations (mission, vision and values) from static words to catalysts that can transform organizations into communities of passion!How?
I propose that businesses should adopt an approach of publicly reporting on customer delight/satisfaction in the same way that financial performance is reported today.
The white coat of a physician signifies a 19th century model of leadership: authoritative, unchallenged, above and beyond the ordinary. This is not who today's physicians are.
Stop trying to fit workers in a "good" (or "performer") or "bad" ("underperformer") binary classification and instead adopt a richer language which fits reality of people better.
In my ten years at Red Hat (the open source software pioneer), we had a very simple little cultural trick we used everywhere we could:We defaulted to open.What does this mean?
The Living Intelligence System (LIS) is an alpha project within the United States Intelligence Community (IC) aimed at transforming the vertical agency-proprietary reporting and analysis process (fini
The challenge is to combine technologies, platforms and ways of learning that explicitly tackle those enemies of adaptability and support each of the design principles of a truly adaptable organisatio