It's time to reinvent management. You can help.
As a reverse fairy tale for the CEO set, the reality television program Undercover Boss is fascinating, not so much in the witness-to-a-train- wreck mode of the rest of the genre, but because it is so revealing of our conflicted relationship with "the boss." The premise of the show—that the only way to get a clue about what's really going on in his (or her) organization, is for the boss to go undercover on the front lines—is all too often the actual reality in organizations of any size. Yet, at the same time, the view of the boss as the ultimate authority with the heroic power to swoop in and save the day—whether that means paying down a mortgage, granting an instant promotion, or banishing a reviled policy—holds sway in real life as well as on "reality" TV.
Blog by Polly LaBarre on March 5, 2012
There is no doubt that there is tremendous goodwill, not to mention countless exciting experiments, when it comes to making the world of work more deeply human—designed to promote more freedom , equity , and engagement , and passion . Why, then, can those words sound so cheap and drained of their...
Blog by Polly LaBarre on April 25, 2012
In the years ahead, any leader who hopes to have followers will need to carefully examine the foundations of their own authority. Why? Because we live in a world where the effectiveness of positional power is rapidly diminishing—at least outside of prisons and elementary schools. Thanks to Enron,...
Blog by Gary Hamel on September 28, 2010
The model of the single powerful leader who operates through command and control is attractive in its simplicity. This model of leadership often gets reinforced in the media, as well as by demanding shareholders. In reality, it is impractical to expect the single leader to have all the answers, and...
Blog by Terri Kelly on April 8, 2010

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