At one time or another, most of us have probably worked for a boss who was self-absorbed, vindictive, or just plain inept — a real-life equivalent to Dunder Mifflin’s Michael Scott. One of my first jobs was for an HR manager who thought the best way to humble a cocky new MBA was to have him spend...
Most of the industrial pioneers who created “modern” management—individuals like Frederick Taylor, Frank Gilbreth, Henry Ford, Alfred Sloan, and Donaldson Brown—were born in the 19th century. These bold thinkers would no doubt be surprised to learn that their inventions, which included workflow...
In her post earlier today, Polly LaBarre introduced my new role as the MIX Community Guide . One of my first tasks? I’ll be leading the Hackathon Pilot, an experiment in open collaboration we hope will help shape the future of the MIX and lead to genuine progress when it comes to crafting the “...
Here’s a thought to chew on while you’re considering your new year’s resolution: if it’s not laughably impossible, hopelessly impractical, preposterously insurmountable—stop. Start over. You’re not doing it right. Let me explain, with a little parable. In 2007, Blackberry-maker RIM was king of the...
Emergent social software platforms — the enabling technologies of the 2.0 Era — are being deployed by enterprises at a rapid rate. Companies as varied as Microsoft, Spigit, Salesforce, Jive, Socialtext, and IBM now all offer enterprise social offerings for customers. This brings up an important...
On weekdays when I am at home, and not travelling, I get up early, get connected to the rest of the organisation through mails and calls, do an hour of yoga, and then drive to the office, arriving there around 10:00 a.m. I usually work until 8:00 p.m. and then head home to my family. During the day...
