How do you get customers to send bouquets to staff for great service (literally) yet cut costs at the same time? By discarding (almost) everything you think you know about management and doing the opposite. Here are seven counterintuitive business truths, distilled from nine uplifting (how often...
As you're putting together the guest list for your holiday parties you might want to consider this: not once, but twice over the last five years I've embarked on an in-depth review of the academic and practical literature on leadership. The first time was for a 2006 book with Jeff Pfeffer, Hard...
My experience as a manager – and in particular, as the leader of a company – has been shaped by two quotes that have helped frame my thinking about that role. One is from Harold Geneen, who oversaw the growth of ITT into the first modern conglomerate: “The skill of management is achieving your...
We have a big dream here at the MIX: to create organizations that are fit for the future--and fit for human beings. It's an aspiration that calls for nothing less than what the philosopher and reformer John Dewey described as a "new audacity of imagination." While "modern" management has delivered an immense contribution to global prosperity, the values driving our most powerful institutions today are fundamentally at odds with those of this age--zero-sum thinking, profit-obsession, power, conformance, control, hierarchy, and obedience don't stand a chance against community, interdependence, freedom, flexibility, transparency, meritocracy, and self-determination. It's time to radically rethink how we mobilize people and organize resources to productive ends.
When you ask children what they want to be when they are older, how many of them say they want to be a manager? I've certainly never met one who had such aspirations. In part this is because management is a pretty amorphous concept to a ten-year-old. But it's also because we adults aren't exactly...
Editor's note: You can follow Vineet Nayar on twitter at @vineetnayar . I’ve often wondered about the book ‘Nice girls don’t make the corner office’ by Dr Lois P Frankel. The author cautions women that their careers could get sabotaged by “girlish behaviour” learned in childhood, such as working...
As I've browsed the MIX over the past months, I've noticed a few regular contributors whose hacks , stories , and barriers always blow me away. Over the coming months, I hope to highlight some of these people and their ideas here in my role as a Moonshot Guide. Today, I'd like to point you to Aaron...
Open Management: The idea of our time depends on the most eternal values. "Open" just might be one of the most crucial ideas for the future of business. This is very evident with the focus (not to mention, hype) on open innovation in which companies in a systematic way combine internal and external...
In the years ahead, any leader who hopes to have followers will need to carefully examine the foundations of their own authority. Why? Because we live in a world where the effectiveness of positional power is rapidly diminishing—at least outside of prisons and elementary schools. Thanks to Enron,...
As we build towards the deadline for choosing our M-Prize winners, we're taking a look at the Stories that MIXers have shared as entries. This week, 9 promising Stories about Reinventing Leadership.
