Here is a tricky question: How many living management gurus can you name who did not learn their trade in North America? I have asked many colleagues this question, and it's pretty hard to come up with a good list. For example, consider the individuals in last year's "Thinkers 50" ranking list. By...
2011 marks the 100th anniversary of the publication of Frederick Winslow Taylor’s Principles of Scientific Management. Taylor was a mechanical engineer who, according to Peter Drucker, “was the first man in recorded history who deemed work deserving of systematic observation and study.” Taylor...
Trust is an essential human attribute and virtue. When we are born, we are completely helpless and at the mercy of others. We instinctively trust that someone will look after us, nurture us, protect us. Being trusting and being trustworthy are central tenets of what it means to be a human being...
When you ask children what they want to be when they are older, how many of them say they want to be a manager? I've certainly never met one who had such aspirations. In part this is because management is a pretty amorphous concept to a ten-year-old. But it's also because we adults aren't exactly...
My experience as a manager – and in particular, as the leader of a company – has been shaped by two quotes that have helped frame my thinking about that role. One is from Harold Geneen, who oversaw the growth of ITT into the first modern conglomerate: “The skill of management is achieving your...
If organizations are going to evolve from the hierarchical, command-and-control structure that has dominated over the past century to a new model where trust, transparency and meritocracy are guiding principles, they're going to need to change the way they develop leaders. To gain some insight into how the leadership development process is adapting to the challenge of creating leaders who are inclusive, progressive, and able to look beyond their organization for great ideas, we turned to the MIX community. With our partners at HCI, the Human Capital Institute , we sponsored the HCI Human Capital M-Prize on Leadership , and we asked you to share your stories on leadership development.
In the spirit of constant experimentation and evolution, we continue to invent new modes of engaging the most adventuresome practitioners and boldest thinkers in tackling the big challenge of making our organizations as resilient, inventive, inspiring, and accountable as they need to be to meet the...
This year’s Global Leadership Summit at London Business School will focus on emerging markets. The success of the BRIC countries over the last decade has been well documented and justifiably celebrated. But what are the lessons we can learn from their explosive growth and which emerging markets are...
We have a big dream here at the MIX: to create organizations that are fit for the future--and fit for human beings. It's an aspiration that calls for nothing less than what the philosopher and reformer John Dewey described as a "new audacity of imagination." While "modern" management has delivered an immense contribution to global prosperity, the values driving our most powerful institutions today are fundamentally at odds with those of this age--zero-sum thinking, profit-obsession, power, conformance, control, hierarchy, and obedience don't stand a chance against community, interdependence, freedom, flexibility, transparency, meritocracy, and self-determination. It's time to radically rethink how we mobilize people and organize resources to productive ends.
Fifty years ago , America had General Motors and Alfred P. Sloan. One CEO—one decision-maker. “If you do it right 51 percent of the time you, will end up a hero.” Today , America has Zappos and Tony Hsieh. One CEO—millions of decision makers. “Customer service shouldn’t be just a department, it...
