‘Everything fails all the time’ as the CTO of Amazon Werner Vogels puts it, is a principle which promotes thinking where organisations and individual projects are built on the assumption that there is
In Parts 1-3, I recounted the Pull Replenishment saga of how a small team started a bottom-up movement that generated millions of dollars in profit, improved shipping performance to the customer, and
In our group tasks are chosen by our people.People are encouraged to volunteer to lead projects and others are encouraged to volunteer to join them and support them.The whole work is self-organized.Wh
This case study shows how Microsoft Netherlands (MS Netherlands) successfully implemented a radical and wide-ranging change to its management approach.
Over-thinking is what I have done as a first line manager for my career. My main concerns were for our customer care, employee understanding, and department effectiveness.
The Blue Cross Blue Shield Federal Employee Program (FEP) uses an innovative meeting process to quickly access the most untapped resource in almost every company, and then uses that resource to transf
Knowing where to start, what model to use, metrics, governance, development, external resources, etc, etc, etc. can be overwhelming for an organization that wants to thrive in an idea economy.
