As you're putting together the guest list for your holiday parties you might want to consider this: not once, but twice over the last five years I've embarked on an in-depth review of the academic and practical literature on leadership. The first time was for a 2006 book with Jeff Pfeffer, Hard...
"My Customer" is the platform Best Buy created to unleash and amplify the powerful voice of its 100,000+ frontline employees to share what they heard or learned from daily interactions with
Terms like "open innovation" and "customer-driven innovation" are all the rage and these strategies can certainly help organizations become more innovative.
Pull out the list of the “most innovative companies” from your favorite business magazine. With the exception of their brand recognition, which is the entry fee for these beauty pageants, they have few innovation competencies or practices in common that would distinguish them from the rest of the rabble—whether unique strategies, unusual financing or novel ways of hiring and staffing.
DaviPlata is the first massive e-money platform in Latin America, and one of the first in the world, which was conceived initially as a solution to reach the bottom of the pyramid, but soon became the
When you ask children what they want to be when they are older, how many of them say they want to be a manager? I've certainly never met one who had such aspirations. In part this is because management is a pretty amorphous concept to a ten-year-old. But it's also because we adults aren't exactly...
Expecting a group of highly educated, culturally fixed Ph.Ds who are excellent researchers to run their own operation may have been fine 80 years ago when educational operations were run, staffed, and
MIX Maverick and Chief Innovation Officer for Dell Services Jim Stikeleather says that for an idea to be innovative it has to be forward-thinking, viable, sustainable, and valuable.
Culture change is hard. Whatever the approach, its a long term proposition riddled with ambiguity. If your tasked with leading a culture change initiative and are struggling with
