One enduring change in the management lexicon brought about by the dotcom revolution was the term business model —how a firm makes money. The concept had been in existence for decades, but the competition between "old" and "new" economy firms, with very different business models, helped to...
Most economic theories (and many managers) assume that the best way to get what you want from workers is give them the right financial incentives. But most real people have lots of reasons for working besides just making money. They work to have fun, to socialize with others, to challenge...
