Background:Why is innovation elusive and hard? Organizations invest big money chasing ‘Breakthrough Innovations.’ According to 2012 Global Innovation Study by Booz &a
LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud. Consumers increasingly expect on-demand information and con
At Experian Latin America, aiming to systemize innovation as a capability in an increasingly competitive market, we implemented an ideation platform that mirrors our company’s people-oriented ma
To be successful and truly collaborative, knowledge-sharing systems require intuitive tools that connect people, reward participation, and align well with existing work and communication patterns.
Understanding a company’s culture is a key component that leaders may ignore. When I took on a new role, an updated strategy was cited as top priority. What the team needed was a culture boost.
KT had so far sought innovation with a top-down approach, but a growing consensus was that it needed ‘employee-led Bottom-up innovation’ to become an innovation company with a sustainable growth.
None of us is as smart as all of us - a safe, confidential and trusting peer group can be a powerful process for innovation, helping with opportunities, problems, challenges and issues of