The experience of growing up online will profoundly shape the workplace expectations of “Generation F” – the Facebook Generation. At a minimum, they’ll expect the social environment of work to reflect the social context of the Web, rather than as is currently the case, a mid-20th-century Weberian...
While so many of us acknowledge how critical ongoing feedback is to engaging and developing top contributors, very few actually do something about it. What's up?
My conversation with our newest MIX Maverick Andrew McAfee yielded all kinds of bracing insight when it comes to how we set strategy, structure work, unleash talent, and measure success. But I haven’t been able to shake one idea in particular he threw out at the end of our conversation as a...
One enduring change in the management lexicon brought about by the dotcom revolution was the term business model —how a firm makes money. The concept had been in existence for decades, but the competition between "old" and "new" economy firms, with very different business models, helped to...
An Anglican parish launches a bold experiment with a radical model of how to “do church,” by replacing hierarchy with communities of passion, and unleashing the capabilities of its c
The Bank of New Zealand introduces a new business model by upending its management model, and empowering branch managers to think and act like business owners.