"My Customer" is the platform Best Buy created to unleash and amplify the powerful voice of its 100,000+ frontline employees to share what they heard or learned from daily interactions with
You probably know people whose mothers loom large - even in their adult lives. Their every move is slowed by the tugging of apron strings and the daunting consideration of what mother would thin
Online social collaboration is an opportunity to change how 430,000 IBM employees worldwide work together, cutting through bureaucractic ‘BigBlue’ tape.