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The Predictive Company

This blog was originally posted on our website by our CEO, Joel Trammell.  Wanted to share this thought leadership idea about the importance of having a predictable organization.
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Hack by Marina Martinez on November 6, 2014
predictable
CEO's responsibility
business management
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First Line Manager: The Problem Ain’t The Problem

I am discussing a recurring problem with an engineer on the phone. Bob S., my Customer Service Manger told me the problem occurred again today.
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Story by Jim McGriff, Jr. on March 3, 2015
first line management
business management
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