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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Feeling recognized feels amazing. At work we started a recognition revolution with StarmeUp!
Story by Laura Alfonsin on August 17, 2017
I ran my own HR Company for over 20 years (still look after a few special clients); but decided I really needed to think about my next 10 years; to plan for those days when I was too old to keep doing
Story by Ann Andrews CSP on January 25, 2011
Knowing where to start, what model to use, metrics, governance, development, external resources, etc, etc, etc. can be overwhelming for an organization that wants to thrive in an idea economy.
Story by Garrick Ducat on June 13, 2016
The hierarchical structures with in organizations often place accountability and responsibility with managers and executives, leaving the rest of the organization to follow what has been set as b
Story by Thabiso Ramashala on November 2, 2010
LSG Skychefs New Zealand with its parent company Lufthansa, is currently trying to implement and drive sustainable change throughout the company.
Story by Heine de Bruin on December 23, 2011
Much has been written about organizational trouble shooting, fishbone analysis, force field analysis and so on.
Story by Cheenu Srinivasan on July 30, 2010
Leading without "Title" empowers ordinary employees and lower-level specialists the opportunity to really contribute and build an organization.
Story by Francis Jeyaraj on April 15, 2013
Determined to foster a culture of continuous feedback, enable coaching relationships outside traditional hierarchies, and encourage meaningful recognition among his engineering team, Gilt Groupe's Joh
Story by Nicholas Stein on July 18, 2011
Teaming, also referred to as a self-directed work structure, participative management or a high performance work system, is a cultural priority for GE Aviation Supply Chain.  It is an effort to m
Story by Rasheedah Jones on July 14, 2013
It is no secret that happy employees have more chances to stay longer within the company. Which means employee retention rates for managers who keep their employees happy tend to be high.
Story by Barret Selby on November 21, 2017

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