It's time to reinvent management. You can help.

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

Filter By:
So often, we set our company policies with a desire to balance customer interests against our own. But what if we designed a company to be completely customer focused?
Story by Michael Wilkes on November 11, 2011
Enterpreneur of the first generation- self made man. Long time succesful in operational path of his business.
Story by Grzegorz Sobiecki on February 21, 2014
 I have had much success helping managers who need to get their teams to accept a new change.  It doesn't just happen.
Story by Terry D. Everson on January 6, 2011
IntroductionI have heard around always knowledge workers need special type of attention compare to blue collar jobs.
Story by Chris Shayan on November 19, 2012
Over-thinking is what I have done as a first line manager for my career. My main concerns were for our customer care, employee understanding, and department effectiveness.
Story by Jim McGriff, Jr. on January 23, 2016
Our society is obsessed with celebrities and their many faults, but to what extent.
Story by L. Blake Harvey on June 30, 2011
In our group tasks are chosen by our people.People are encouraged to volunteer to lead projects and others are encouraged to volunteer to join them and support them.The whole work is self-organized.Wh
Story by Edna Pasher on July 9, 2013
Company culture and employee retention when faced with the millennial generation can often seem like a serious hassle.
Story by Samantha Hager on March 20, 2017
A decade back as a "Change Agent " I supported a project in preparing the employees to implement ERP/SAP. I wish to share the implementation model(the how aspect) and seek comments
Story by Ramesh Dasary on December 2, 2011
Quality Systems departments across all organizations live or die by the data they supply to their internal stakeholders.  But when plans get lost in translation, a support structure is not in pla
Story by Chris Jones on January 6, 2011

Pages