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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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A small not-for-profit introduces a summer job program for youth with support from the federal government.
Story by Behzad on July 14, 2013
How to create a culture of trust within an organization
Story by Matt Shlosberg on May 1, 2010
José may be a typical Latin name, but in this story of a Mexican doing business in Brazil is not a very common one. For one thing he chose to strive in an Emergent Economy.
Story by Volney Faustini on September 21, 2010
Many workforce professionals say the biggest threat to talent retention today is the gig economy, not other competing employers.
Story by Andre Lavoie on November 8, 2017
Giving everyone with experience and the will to give back is the mission and objective, almost evryone is an expert in something.
Story by Dan Auito on May 26, 2013
It is no secret that happy employees have more chances to stay longer within the company. Which means employee retention rates for managers who keep their employees happy tend to be high.
Story by Barret Selby on November 21, 2017
 A newly appointed general manager (GM) managed to turn an unsuccessful company and not only achieving an unmatched level of performance, however he also created a trust culture in the workplace.
Story by Jacobus Tolken on October 4, 2011
The meetings we endured and designed, added to frustrations and stress in an already caustic work place.
Story by Ellen Weber on July 31, 2010
I in a recent meeting with about 15 local small business CEOs I was struck by a discussion about one firm’s growth struggles.
Story by Jack McGuinness on February 2, 2011
Give every employee some money to spend on realizing ideas to improve the business. Allow for  "pooling" of the money between employees.
Story by Joerg Schwartze on June 29, 2010

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