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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Ever found yourself sitting in another performance improvement meeting listening to a “sensei” discussing how to reduce waste or error by another Sigma and wondering if it is only you who secretly thi
Hack by Mike Parker on March 4, 2016
Empower to Improve seeks to mitigate large hospital bills for uninsured and underinsured patients with chronic conditions that could be easily managed with better preventive care practices.
Hack by Trey Morris on March 3, 2014
The challenge is to combine technologies, platforms and ways of learning that explicitly tackle those enemies of adaptability and support each of the design principles of a truly adaptable organisatio
Hack by Julie Steel on July 17, 2013
i'd like to share with you a world, a flat planet with 100+ souls called Ecetera Pty Ltd.
Hack by Olivier Lambel on May 18, 2013
Whilst we are almost out of the financial crisis, businesses are still struggling to meet their targets and are more focused on pleasing the shareholders by meeting their quarterly targets and gains .
Hack by Alfred Francisco on May 8, 2012
Work toward a team of employees who develop their own goals and objectives that are in-line with corporate goals and based on their passions, likes, interests and job.
Hack by Robin Deacle on April 24, 2012
This is a Hack about creating a collaborative community of trust online to spark innovations in management.
Hack by Dan Oestreich on October 11, 2010
To create sustainable business benefits, the nature of business relationships needs to change.
Hack by James Stuart on April 22, 2011
In turbulent times like a recession or a post-merger integration, the issue of low trust can escalate from a chronic condition to a major flare-up.
Hack by Anna Stillwell on June 9, 2010

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