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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Currently most organizations have an archaic penal system where offenders are sent to the "pricipal's office" of HR.Restorative Justice provides a way to handle exceptions to group norms in a way that
Hack by Evan Leonard on May 7, 2010
Corporate Intrapreneurship Programs will keep good people within the company and empower new business models.
Hack by Erik Wirsing on April 3, 2018
Decision-makers. Executive teams. Champions. These groups are vital to making change work. However, if you don’t include the larger group, you miss out.
Hack by Tricia Emerson on January 20, 2011
Who are the people with the “least formal authority” in your organization? Your interns!
Taking responsibilities makes everyone feel important.
Hack by Alexis Nicolas on October 25, 2010
A simple solution does not exist for the complex problem that has led us to sacrifice the future for the near-term, single-minded, pursuit of growth and profits.
Hack by Jenna Hickman on May 10, 2012
Analogous to what augmented reality is to reality, the augmented leader will soon be with us. It is not a super human hero with chips installed in his brain.
Hack by dominique Turcq on June 30, 2011
In areas where obsolescence is quick and products and services have lifetime very short, why spending effort and resources writing, signing, registering contracts that will be useless pretty soon?
Hack by Miguel Sacramento on May 1, 2010
This hack looks at how some of the unique attributes commonly found in “techie” type people working within high-technology organisations present additional challenges for leadership development.
Hack by Grant McIvor on September 20, 2011

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