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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Use a new organization-known project that combines many different stakeholders, and departments to incentivice collaboration by openly sharing knowledge and information (just like an organization-base
Hack by RalfLippold on December 26, 2013
Early in the innovation process, when the sky should be the limit, avoid the pitfalls of being too practical, too quick to jump to solutions, and too eager to work towards the familiar.This hack was w
Hack by Brian Janke on March 4, 2016
Video production companies are often thought of in the context of managing costly and enormous advertisement campaigns for massive brands.
Story by Ian Lewis on April 10, 2020
When Henri Cartier Bresson described his photography, he said "There is nothing in this world that does not have a decisive moment".
Barrier by David Mason on July 27, 2010
Working in an environment with many distributed offices and timezones and correspondingly silo'ed projects, many employees never meet talented, creative folks on other teams who can be co-conspirators
Hack by Vijay Karunamurthy on September 19, 2010
Effective communication is essential for all organisations as it provides a framework for information flow internally as well as externally and minimises silos effect.
Hack by Prakash Sharma on May 27, 2011
The capitalist drive to create new technology, design new products and pursue new opportunities has had some very positive results for society.
Hack by Shaun Neeley on October 3, 2012
A small not-for-profit introduces a summer job program for youth with support from the federal government.
Story by Behzad on July 14, 2013
A supervisor in a central dispatch center is a different kind of first line management.I was given the Dispatch Supervisor job when our control center opened for our division.
Story by Jim McGriff, Jr. on March 13, 2017

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