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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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A simple solution does not exist for the complex problem that has led us to sacrifice the future for the near-term, single-minded, pursuit of growth and profits.
Hack by Jenna Hickman on May 10, 2012
As management have remained unchanging for the last 60 years, companies continue struggling to fully “use” the best capabilities –and intentions - of their employees by eternally trusting in an organi
Hack by Cesar Malacon on October 21, 2011
It’s a generally-followed practice for managers to make reward decisions about their direct reports.  This encourages a manager’s direct reports to withhold (in part, or in total) certain informa
Hack by Team 4 LBS/Semba2011 on January 9, 2011
Non-compliance can be viewed as a ‘problem’ resulting in solutions which are hoping to resolve that ‘problem’.
Hack by Heidi De Wolf on July 17, 2013
I think in business relations there are many barriers which we may need to deal with, especially with the business owners themselves.If you've been hired as a business advisor It's comes very difficul
Barrier by Ghazi Turkistani on June 1, 2013
Organizations create efficiency by choosing one project over another. But is that really the way to innovate?
Hack by Laura Cerruti on September 18, 2010
It's basicly a Geosocial network (like foursquare socialnetwork) with gaming features  that enables people from different backgrounds to invest on the stock exchange and the commodities futures e
Story by patrick chanda on December 27, 2011
The Vice President of the division told me a decision was made that I was not going any higher in the management of our company.
Story by Jim McGriff, Jr. on December 14, 2016

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