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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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To address the urgent challenge of impatient capital and epidemic myopic short-termism, we propose a new paradigm: Soft Tenure.Soft-tenure is an innovative management paradig
“Leadership days”? These would involve rearranging the organisation for a day so that managers can relinquish control to an employee one level down in the hierarchical structure.
Hack by Keshal Sookha on October 18, 2011
Whilst we are almost out of the financial crisis, businesses are still struggling to meet their targets and are more focused on pleasing the shareholders by meeting their quarterly targets and gains .
Hack by Alfred Francisco on May 8, 2012
The challenge is to combine technologies, platforms and ways of learning that explicitly tackle those enemies of adaptability and support each of the design principles of a truly adaptable organisatio
Hack by Julie Steel on July 17, 2013
Empower to Improve seeks to mitigate large hospital bills for uninsured and underinsured patients with chronic conditions that could be easily managed with better preventive care practices.
Hack by Trey Morris on March 3, 2014
In Parts 1-3, I recounted the Pull Replenishment saga of how a small team started a bottom-up movement that generated millions of dollars in profit, improved shipping performance to the customer, and
Story by David Choe on June 17, 2011
i'd like to share with you a world, a flat planet with 100+ souls called Ecetera Pty Ltd.
Hack by Olivier Lambel on May 18, 2013
This is a Hack about creating a collaborative community of trust online to spark innovations in management.
Hack by Dan Oestreich on October 11, 2010
This is the story of an OD consulting firm founded in the Middle East.
Story by Marwa Farouq on September 30, 2010

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