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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Business is a socially manufactured series of behaviors and processes.  Current business practices, guided by capitalist ideologies, which focus on short term profit maximizing approaches and exp
Hack by Catherine Poulter on April 27, 2012
The future of work is slowly awakening.
Hack by Marla Hetzel on September 11, 2016
The major barrier to expansion of leadership capacity within organizations and beyond is common sense and meaning of words/terms 'leadership' and ‘leader’, obsolete but dominating paradigm that ‘leade
Hack by Oleg Derevianko on July 11, 2013
Individual development assessment is either a twice a year or once a year event. Many managers does not fully grasp the right way to assess and develop employees.
Hack by Simon Ng on August 18, 2010
There are many good people out there who are trying to do something about the woeful state of the strong wool industry.  Synthetics have spanked wool in the market place in price and promotion, y
Hack by Angela McFetridge on December 8, 2012
Even if companies officially ask their workforce to be a driver of innovation, they seldom act accordingly and rather punish "out-of-the-box" actions.
Hack by Ile Tovaglieri on January 9, 2011
Good questions generate thought, focus, and action from the listener. They also convey respect. Is it any wonder that 95% of leaders prefer to be asked questions rather than told what to do?
Hack by Gary Cohen on October 15, 2010
Working in an environment with many distributed offices and timezones and correspondingly silo'ed projects, many employees never meet talented, creative folks on other teams who can be co-conspirators
Hack by Vijay Karunamurthy on September 19, 2010
There is overwhelming agreement among leaders that team members should receive performance feedback real-time, as opposed to just during annual or even quarterly reviews.
Hack by Marton Jojarth on August 12, 2015

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