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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Innovation is more than a singular event that happens and then <POOF!> the organization has magically transformed.
Hack by Brett Belock on July 19, 2017
Empower people, give them space, pay them salaries in time and equip them with all the tools of innovation.My company runs a BPO in a conflict zone.
Hack by Omar Wani on July 30, 2010
It’s a generally-followed practice for managers to make reward decisions about their direct reports.  This encourages a manager’s direct reports to withhold (in part, or in total) certain informa
Hack by Team 4 LBS/Semba2011 on January 9, 2011
I would love to study the effects of implementing an unlimited vacation days policy in different professional environments, from small businesses to mega corporations.  There are many differ
Hack by Khalid Ashour on December 11, 2010
If we are to focus the work of management on a higher purpose, I contend that we need to begin by adjusting our reward systems.  To obtain the highest leverage on this lofty goal, companies shoul
Hack by Stuart Thompson on September 18, 2010
Leaders must act as facilitators and have the ability to give up control and bestow empowerment and autonomy to its workforce.
Hack by Allan Pollard on December 17, 2010
Is it possible for an ethical and values based leader to effect change in an organisation previously entrenched in hierarchical communism?
Hack by kelvin wright on October 1, 2012
 The only choice you have to make is whether to love or not.When we speak of free will, we must not confuse the freedom of action of every day with the indispensable choice whether to love or not
Hack by andrea merlino on April 23, 2013
Organisations are open systems in that they affect and are affected by the environment beyond their boundaries’.  Jon Kotter (1996) defined management as a set of processes that can keep a compli
Hack by Koli Sewabu on December 14, 2011
In emerging markets, the lack of talent forces HR dept to concentrate more on recruiting more people rather than devising strategies towards retaining the existing employees.
Hack by Gaurav Varma on March 20, 2011

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