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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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People who conclude that more money is needed before they can launch innovative projects, may be asking the wrong question.
Story by Ellen Weber on July 20, 2010
I would love to study the effects of implementing an unlimited vacation days policy in different professional environments, from small businesses to mega corporations.  There are many differ
Hack by Khalid Ashour on December 11, 2010
Leaders must act as facilitators and have the ability to give up control and bestow empowerment and autonomy to its workforce.
Hack by Allan Pollard on December 17, 2010
As simply as that!We have to admitt the fact that nicotine is addictive, hence it will be hard to ask people to quit on smoking but surely we can create the right environemet to make them
Story by Cesar Macary on January 2, 2011
It’s a generally-followed practice for managers to make reward decisions about their direct reports.  This encourages a manager’s direct reports to withhold (in part, or in total) certain informa
Hack by Team 4 LBS/Semba2011 on January 9, 2011
Empower people, give them space, pay them salaries in time and equip them with all the tools of innovation.My company runs a BPO in a conflict zone.
Hack by Omar Wani on July 30, 2010
Is it possible for an ethical and values based leader to effect change in an organisation previously entrenched in hierarchical communism?
Hack by kelvin wright on October 1, 2012
 I have had much success helping managers who need to get their teams to accept a new change.  It doesn't just happen.
Story by Terry D. Everson on January 6, 2011
If we are to focus the work of management on a higher purpose, I contend that we need to begin by adjusting our reward systems.  To obtain the highest leverage on this lofty goal, companies shoul
Hack by Stuart Thompson on September 18, 2010
Our society is obsessed with celebrities and their many faults, but to what extent.
Story by L. Blake Harvey on June 30, 2011

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