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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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In today’s organizations there is not only a gap in leadership but a seemingly high level of denial.
Hack by Marla Hetzel on July 14, 2013
Culture change is hard.  Whatever the approach, its a long term proposition riddled with ambiguity.  If your tasked with leading a culture change initiative and are struggling with
Hack by David Graham IV on June 29, 2017
Remove the secrecy, fear, and mistrust that too frequently accompany organizational change. Use change to build morale rather than weaken it.
Hack by Leslie-Ann Bergstrom on September 20, 2010
Pain points can abound in the workplace, with people either contributing to or helping relieve them. Perceived pain (vs.
Hack by George Kobak on May 6, 2015
The last 50 years economies have evolved from an industrial economy to a knowledge economy which brings us to the latest economy which is known as the creative economy.
Hack by Pieter du Plooy on October 1, 2011
In past, valid knowledge equaled the sum of what people viewed, discovered, or learned.
Hack by Ellen Weber on October 18, 2010
Group flow is a peak experience, a group performing at its top level of ability. In a study of over 300 professionals three companies — a strategy consulting firm, a government agen
Hack by Mike Parker on March 14, 2017
It is conversations that shape our experiences. Creativity and the potential for change within organisations lie with 'shadow conversations' and their tension with the legitimate.
Hack by Mireille Jansma on June 19, 2010
Bring at work your best values that characterize your relations with your children, your parents or with your best friends to build an open and creative climate, make your customers happy and create a
Hack by Luca Vignali on March 20, 2012
Reaching right levels of the organisation can be a difficult task even for the employees.
Hack by Aleksandar Zivaljevic on February 27, 2011

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