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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

126 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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As a front line supervisor, I have reconciled myself to this greatest of issues with employees; you are not treating me/us fairly. The company is not treating me/us fairly.
Story by Jim McGriff, Jr. on March 14, 2016
How do you make a big company’s culture more innovative and entrepreneurial? Start with a corridor and work your way out.
Story by Christos Tsolkas on February 11, 2016
Over-thinking is what I have done as a first line manager for my career. My main concerns were for our customer care, employee understanding, and department effectiveness.
Story by Jim McGriff, Jr. on January 23, 2016
Knowing is key to making decisions. Knowing is the foundation of the trust you need to build trust with others.
Story by Jim McGriff, Jr. on September 24, 2015
This is the story of a group of students at Universidad EAN that belong to the humanistic management youth researchers group, that have been working for the last 5 months in a Colombian company in ord
Story by Konocenos Human on May 26, 2015
My first real job was as a carpenter helper with Goodwin and Murphy construction company on a bridge building job on interstate 65 just south of Verbena, Alabama.
Story by Jim McGriff, Jr. on April 14, 2015
Dear All,Subtle operating style or subtle manners practised by leaders in business need to assessed by all of us.As self employed, aspiring to start, sustain a business, enterprise.
Story by H S ANAND on February 21, 2015
Dear All,Educational schools have prize distribution, which include trophies.Year on Year, many schools quarter on quarter.The feeling, experience of  getting trophy in presence of parents,teache
Story by H S ANAND on February 8, 2015

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